Knowledge base
How can we help?
Guides and reference material for TaaSFlow clients and candidates. Product-support articles link into your signed-in dashboard.
Getting started
What TaaSFlow is and how the process works end-to-end.
- Public3 min
What is Talent-as-a-Service?
Recruiting delivered as a service: agents source and score, a recruiter reviews, you decide, at fixed package prices.
- Public5 min
How the process works
From your brief to a ranked shortlist: the 4 steps every engagement runs through.
- Public4 min
Getting started as an employer
Account setup, your first intake, and what to expect after you share a role.
- Public3 min
Getting started as a candidate
How to apply, what happens after you upload your CV, and how to track your application.
For employers
Intake, scoring, pipeline, and hiring workflow.
- Public5 min
How to complete the intake blueprint
The 3-step intake, about 6 minutes, that turns a role into sourceable requirements.
- Public4 min
How candidate scoring works
The evidence-first, role-specific scoring engine — what it measures and how to interpret results.
- Dashboard4 min
Managing your hiring pipeline
Using the Kanban board to move candidates through review, interview, decision, and offer stages.
Requires a signed-in TaaSFlow account.
- Public3 min
Weekly candidate drops
System operating cadence, what each drop contains, and how to give feedback.
- Dashboard2 min
Inviting your team to the dashboard
Add hiring managers and reviewers so they can score candidates and leave feedback.
Requires a signed-in TaaSFlow account.
For candidates
Profile, application, and interview flow.
- Public5 min
Building a standout candidate profile
How the CV parser reads your document and what to include so the scoring engine can find you.
- Public4 min
The application and matching process
What happens after you apply — parsing, scoring, admin review, and client visibility.
- Public6 min
Interview preparation guide
Common formats used by TaaSFlow clients, and how to prepare for role-specific technical rounds.
- Dashboard3 min
Tracking your application status
How to read the stages in your candidate dashboard and what each one means.
Requires a signed-in TaaSFlow account.
Pricing & billing
Package pricing, the pilot, and invoicing.
- Public3 min
How the paid pilot works
One role, one time per company, $699. Usually 5 business days from an approved brief. No placement fee.
- Public4 min
How package pricing works
Fixed one-time package prices by number of positions, and how that differs from agency fees.
- Dashboard2 min
Invoices and payments
Where to find your invoices, supported payment methods, and how to update billing details.
Requires a signed-in TaaSFlow account.
Security & compliance
Data handling, RLS, and access controls.
- Public4 min
How TaaSFlow secures your data
Row-level security, tenant isolation, encryption at rest and in transit, and access-control model.
- Public4 min
Candidate privacy and CV handling
Consent, retention windows, storage buckets, and what clients can and cannot see.